Frequently Asked Questions About Purchasing a PV Solar System
How much will a Solarstream PV Solar system save me?
Depending on the location of your home and the way in which you use your electrical appliances.
A PV Solar power systems can save you up to 40% on your annual electricity bill.
A 6kw / 15 panel system will deliver first year savings of £1,200 and average annual savings of c £2,140 pa over the thirty year warranty period.
Solar Energy is fast becoming one of the cheapest forms of renewable energy and is a great plus for the environment.
Does the system have a warranty?
All systems come with a manufacturers warranty of 25 years on your panels. For more information on individual products please contact a member of our team.
Is my home suitable for a solar panel system?
For your solar panel system to work effectively, the ideal roof is south-facing and unshaded, particularly from other trees or buildings. There needs to be approximately 25 square metres of clear roof space. The system charges in daylight and not just in sunshine, as often thought. Surprisingly, a solar system in Northern Ireland will produce the equivalent of 70% of what it would generate in the Mediterranean, so we just put up extra panels to reach the level of generation you need.
Do you use quality equipment?
We use high quality panels and inverters and only use Tier 1 Rated Panels which are the highest standard in the world
Why should I switch to Solar?
The sun rises every day. That’s why solar power is a completely renewable, reliable and clean energy source. It reduces your reliance on dirty sources of power such as oil, coal and natural gas, which produce harmful emissions affecting our health and environment.
In addition to PV solar panels, our batteries are becoming more affordable, accessible, resilient and efficient. They provide peace of mind and energy security for you when the power goes out or the next storm strikes.
Unlike those from your Utility Electricity Provider, Solarstream customers pay predictable, affordable rates for 25 years. With home solar, you get to control your energy future.
Why do you need my electricity bills?
Your historical electricity usage allows us to design a solar system that is the right size for your needs. Electricity usage varies from person to person and from season to season. That is why we request a full year of your electricity bills so we can build a system that is right for you.
Will I notice any difference when I switch to Solarstream?
After you switch to Solarstream, you won’t notice a difference. Your lights, appliances, televisions and everything else that uses electricity will work exactly as they did before.
The one key difference you will notice after switching to Solarstream is in how you pay for your power. You will still continue to receive a monthly bill from your utility supplier . If you are on the ‘Pay as You Save’ scheme with Solarstream you will have a monthly bill with Solarstream as well. If you are buying the system upfront you will notice your bill dropping and seeing the savings every month.
How much energy you end up having to buy from your utility supplier will depend on the size of your solar system and how much electricity you’re actually using.
Because of weather and seasonal changes, your bill will vary from month to month. But you’ll always know exactly what you owe Solarstream for the duration of our agreement.
How does a home solar system work?
- Solar panels are made of photovoltaic cells that convert sunlight to direct current electricity (DC electricity). As long as the sun’s light is making contact with your roof, your panels are converting solar radiation into DC electricity. Even when it’s cloudy, you can still expect your panels to produce 25% of their normal output
- You need an inverter to get the kind of power you need to turn the lights on. The inverter takes the DC electricity produced by your solar panels and turns it into alternating current electricity (AC electricity). It’s typically installed in the attic, or the utility room
- Solarstream Monitoring App Solarstream. Your Solarstream App monitors your system production and sends the information to you through a wireless signal. And this will give you information at your fingertips as to how the system is performing for you. Since it tracks your energy production 24/7, it will automatically alert us if it detects problems or irregularities
Frequently Asked Questions About Maintaining Your PV Solar System
My Solis Cloud app says my system is offline, what do I do?
If your app is telling you the wifi connection is not working, follow the instructions in this video. If you have an old datalogger, it may need to be upgraded. Please contact our team to arrange a new data logger.
Installation is simple and should only take a few minutes. Watch installation instruction video below:
Care and Service of my Solar System
Solar systems generally operate without the need for much care and maintenance but there are a few things you can do as a solar homeowner to make sure you are getting the most out of your solar system.
Trim back trees
The more sun on your panels, the better. It’s a good idea to keep nearby trees trimmed to allow the sunshine to reach your panels for as much of the day as possible.
Self Cleaning panels
Just a few rainy days a year is enough to keep your panels clean. They are self-cleaning and generally don’t require cleaning in an Irish environment.
My eddi/iBoost has stopped working, what should I do?
If your system is experiencing technical problems, please contact us to book a call out with one of our electricians.
I've lost access to my solis cloud, how do I fix it?
If you have forgotten your password for your solis account, please call the office where one of our team members can help retrieve it for you.
Sample power usage of household appliances
Electric shower | 4000W | Tumble dryer | 2500W | Oil-filled radiator | 1400W |
Electric mower | 1200W | Hairdryer | 500W | Fridge | 100W |
Immersion heater | 3000W | Kettle | 2000W | Iron | 1200W |
Electric drill | 800W | Plasma TV | 400W | Video, DVD or CD | 100W |
Dishwasher | 3000W | Deep fryer | 2000W | Oven | 1200W |
Microwave | 750W | Freezer | 300W | PC / laptop | 100W |
Washing machine | 2500W | Toaster | 1400W | Grill / hob | 1200W |
Vacuum cleaner | 750W | Heating blanket | 200W | LCD TV | 100W |
Interested in Residential Solar Systems or Business Solar Systems?
Please contact our friendly customer service team on info@solarstreamni.co.uk